About us
Our mission
IT Excellence Through Understanding
Our purpose
To deliver our customers the absolute quality they deserve
Our values
Communication, Accuracy, Integrity, Accountability, Enthusiasm, Innovation
Our mission is to delight our customers at every opportunity and become indispensable to their organisation. We do this by building long lasting, mutually beneficial relationships with organisations looking for something more from their IT solutions and managed services provider.
Based in St.Neots, Cambridge; Riverlite serves customers of all sizes in a wide variety of industry sectors all over the UK. Our comprehensive suite of managed services provide mission critical IT in simple, scalable and robust models. These services are delivered with the uncompromising quality and attention to detail and all backed up with our ISO20000 & ISO27001 accreditations.
Whilst we are proud of our technical ability and passionate about technology and services we provide; it is the impact we have and the benefit it brings to our clients’ organisation that excites us.
Founded in 2008, Riverlite has grown organically and by referral, which coupled with our impressive client retention rates, is testament to our excellent customer service. We take the time to truly listen and understand our clients until we know exactly what they are trying to achieve. Only then do we apply the technology to enable them to achieve their goals, adding value beyond the written agreement.
Timeline
Riverlite was founded
Paul started up his own business, sat in his dining room overlooking a river, a light happened to be on in the same room, which was where the name Riverlite was born.
Wins first education managed service contract
Simon Barnes joins team as technical consultant
Moves into dedicated office in Cambridge
Riverlite win first charity sector managed service contract
Build dedicated vCloud managed environment across 2 dedicated hosting centres
Riverlite graduate recruitment programme launched - Miles Redding passes with distinction
Team expansion leads to move to larger office space
Paul completes Cranfield Business Growth Programme
Purchase of new office building to future proof for further growth
vCloud Version 2 launched - providing faster performance and increased capabilities
Obtains ISO 27001 & ISO 20000 - information security & service management standards
Santander awards Riverlite a place on Cambridge university judge business school growth challenge
Signed 2 largest ever managed service contracts with 2 private sector clients
Riverlite wins largest Hospice managed service contract
Mark Shields appointed as Riverlite Chairman
Riverlite awarded Gold Best Employee Eastern Region
Riverlite achieves Gold Partnership with Microsoft & Sophos
Riverlite celebrates 10th birthday with huge party for staff and families
Andrew Campbell joins management team as Financial Director
Riverlite achieves record growth during COVID pandemic