Corvid’s PayGate’s solution provides 24×7 secure payment processing for a large number of organisations, handling significant sums of money each day. A service that demands service availability, security, scalability and 24×7 support. Corvid trusted Riverlite to design, host, manage and support the PayGate solution.
Corvid PayGate benefits from a dedicated, highly scalable platform, managed by the Riverlite team and proactively monitored 24×7. The solution is an active/active, high availability infrastructure, so that in the event of a primary data centre problem, PayGate’s payment processing seamlessly transitions to a secondary facility with no service disruption.
Case Study Gentex Europe
Riverlite successfully migrated all of Gentex Europe’s server and desktop infrastructure to the Riverlite vCloud with all employees now able to access the corporate virtual desktop securely from any device in any location.
Riverlite installed high speed point to point circuits from Gentex Europe’s Letchworth and Stranraer offices to Riverlite’s vCloud platform. Riverlite migrated and updated the server infrastructure into the Riverlite vCloud to utilise enterprise-grade storage and network equipment.
The Riverlite vCloud platform is scalable, highly available and secure by design, all key requirements for maximising operational efficiency and ensuring business continuity for all Gentex sites Riverlite provide proactive 24×7 monitoring of Gentex Europe’s infrastructure, preventing problems before they arise.
Case Study Cardinal Newman
Riverlite worked with Cardinal Newman to develop a package that not only met the school’s objectives, but also exceeded them. Riverlite initially undertook a server refresh, building a new Citrix environment at the same time. Having seen first-hand the impact the Riverlite approach had made, Cardinal Newman made Riverlite their first port of call when more support was required.
A fully Managed Service was installed for the IT team at the school; seeing Riverlite provide 3rd line support when needed, to complement the existing in house expertise. The systems keep running and possible downtime is removed by Riverlite’s Insight Network Monitoring Solution, enabling 24×7 monitoring and immediate alerts on potential issues. Thanks to the Riverlite Assist service, Cardinal Newman has escalation support across all Microsoft and Citrix technologies – with reassurance that if an issue does occur, Riverlite is on hand quickly and effectively to resolve.
Case Study Action
Action needed to reduce operational costs, improve the user experience and streamline business operations for growth. With vulnerable clients depending on them, Action needs to ensure its IT infrastructure is always available, with reliable and responsive support from a proactive supplier. An ageing IT Infrastructure coupled with slow response times from their previous supplier was a call to Action to upgrade to the Riverlite vCloud for always-on access to business-critical systems for its 180 employees.
Riverlite delivered a fully hosted, managed solution, providing Action with an upgraded, highly secure virtual infrastructure. Riverlite delivered significant annual costs savings of 36%, plus new connectivity for Action’s three main sites and a measurable improvement in the user experience, with support requests resolved in minutes rather than weeks.