IT Support For Schools

IT support for Schools

Riverlite design and deliver IT support for education. We develop enhanced education ICT strategies for Schools, Colleges and Universities, for both fully outsourced and internal IT teams.
We base our support on solid infrastructure cloud and security. Our support services for education involve the effective use of technology to help support and empower your students and staff.

Riverlite works with a growing number of schools and we are specialists in Independent Schools, Multi-academy trusts and Secondary Schools. 

Our measured approach ensures a seamless and optimised School ICT experience for your users, through the delivery of our managed solutions and services.
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Service desk Riverlite

Complementary IT service for schools

If your internal IT team is feeling a little stretched, or you’re an IT manager in need of more support, we can help. Our complementary IT support services can help enhance your capabilities.
Our people are our most important asset. Not only are they passionate about great customer service, our expert technicians and consultants are first-class at what they do. Fully trained and accredited in all the latest technologies, they’re ready to support you across a wide range of environments. 

Internal or external IT support for Schools?

Many schools are choosing for either some or all of their IT support to be provided by an external IT partner. This approach helps schools ensure their IT is reliable, available and cost effective.

Working with Riverlite to deliver your ICT support for schools should help you achieve significant cost savings whilst also improving IT delivery within your school.

Our flexible offering can give a full school IT support service or support your in-house team. We provide expertise to help protect your network, working with you to understand your specific needs.
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IT work by Riverlite's in-house team

Contact us

Speak to us to discuss your IT needs
+44(0)1223 911191
Fill out a contact form 

Strong partnerships with School ICT

bishop vesey

Bishop Vesey's School

Riverlite is a strategic partner with Bishop Vesey's School as well as supporting on IT consultancy, third line support and network security monitoring.

Case Study

The Leys school, Cambridge

The Leys School, Cambridge

Riverlite provide a  IT consultancy, third line support and network security monitoring



Aldenham school Logo

Aldenham School

Riverlite provides Aldenham Grammar School with Azure Hosting, third-line support and Professional Services.


Education Cyber Security Review

Recently the Department for Education and the National Cyber Security Centre (NCSC) wrote to education institutions across the UK warning them of the significant increase in cyber attacks.

We at Riverlite provide an 8 part Cyber Security Review that can secure and safeguard your School.

Find out more 
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Managed ICT Services

Managed IT services for schools are increasing in popularity. Choosing to go with a fully managed service allows Schools to focus on their education remit, reduce IT costs, improve the overarching IT performance and security, whilst enhancing the user experience.

IT Escalation Services

An IT problem or issue can have a significant impact on the school’s ability to deliver teaching to students. As we are increasingly reliant on IT for learning materials, all issues need to be resolved in a timely manner, with minimal disruption.

Riverlite’s escalation services are designed to provide the onsite team with a school support service safety net for all things IT. This ensures, regardless of the complexity or scale of the problem, the school has the right expertise readily available.

Strategy Consultancy & School Cloud Systems

IT and Technology needs to be viewed as an enablement tool, the problem is there is so much information out there – how do I know what is right for me and my school?

Riverlite invests the time to understand the existing problems and requirements and then, in partnership with the school/MAT, will design and execute a strategy to accomplish the outlined objectives.

Our Services

Your School is unique, and our leading industry solutions are designed to support your Education set up.
These solutions include a dedicated IT helpdesk, cyber security services, consultancy and managed cloud services.

IT helpdesk - Riverlite Assist

Riverlite provide a 24/7  IT  helpdesk service called Riverlite Assist.

Riverlite pride themselves on customer service excellence and Riverlite Assist is a single point of contact for all technical queries, whether they be first line IT user support or third line technical escalations of more complex issues.

Find out more

Cyber security services

Riverlite cyber security services defend your internet connected systems, computers, servers, networks and mobile devices from malicious attacks.

The damage to your School can be financial, reputational or operational. All of which require time, money and resources to rectify and recover. As always, prevention is the best cure.

Find out more

Managed cloud services

Riverlite offer two main cloud solutions: Cloud hosting with Microsoft Azure and hybrid solutions. 

Each of these are supported by the cloud backup, DRAAS (Disaster recovery and Business Continuity), Office 365 support as well as security systems that surround all our managed services.

Find out more

IT consultancy

Our professional services team support our clients in covering every stage of the IT lifecycle, from assessment, design, planning, implementation and support.

IT will play an integral role in how your School grows and adapts to the changing education landscape.

Our team of accredited IT professionals deliver services on-site or remotely depending on our clients' requirements.

Find out more

What our customers say about us

  • ‘‘ We needed an IT solution to allow us to deliver remote working safely and update quickly with no on-site resource. The solution implemented by Riverlite is helping us deliver the first class education that our pupils deserve. ’’
    Nicholas Pietrek, Headmaster of Thorpe House School
    Thorpe House School Logo
  • ‘‘ Riverlite are really savvy guys and you can tell that they know their stuff. That is peace of mind right there. It means I can get on with my day job instead of wasting hours trying to get answers. ’’
    Dee Bagley, Network Manager, Bishop Vesey's School
    bishop vesey

Cyber Security Audit Checklist

10 questions you should be asking  to benchmark your School  against best practice

We at Riverlite have identified 10 key cyber security questions that you need to ask your School, based on the core lessons we have learned from working in the cyber security environment since 2008.

Find out more 
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Got a question?
We are always happy to answer any questions you may have for us. So, if you wish to discuss your infrastructure, find out about the latest technologies or see how you can reduce costs, then get in touch and a member of our team will be happy to assist you.
Simply complete the form here, or alternatively contact us using the details below. If you want to subscribe to our newsletter click here

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