IT work by Riverlite's in-house team
Bishop Vesey's School
Riverlite is a strategic partner with Bishop Vesey's School as well as supporting on IT consultancy, third line support and network security monitoring.
The Leys School, Cambridge
Riverlite provides Aldenham Grammar School with Azure Hosting, third-line support and Professional Services.
Managed IT services for schools are increasing in popularity. Choosing to go with a fully managed service allows Schools to focus on their education remit, reduce IT costs, improve the overarching IT performance and security, whilst enhancing the user experience.
An IT problem or issue can have a significant impact on the school’s ability to deliver teaching to students. As we are increasingly reliant on IT for learning materials, all issues need to be resolved in a timely manner, with minimal disruption.
Riverlite’s escalation services are designed to provide the onsite team with a school support service safety net for all things IT. This ensures, regardless of the complexity or scale of the problem, the school has the right expertise readily available.
IT and Technology needs to be viewed as an enablement tool, the problem is there is so much information out there – how do I know what is right for me and my school?
Riverlite invests the time to understand the existing problems and requirements and then, in partnership with the school/MAT, will design and execute a strategy to accomplish the outlined objectives.
IT helpdesk - Riverlite Assist
Riverlite provide a 24/7 IT helpdesk service called Riverlite Assist.
Riverlite pride themselves on customer service excellence and Riverlite Assist is a single point of contact for all technical queries, whether they be first line IT user support or third line technical escalations of more complex issues.
Cyber security services
Riverlite cyber security services defend your internet connected systems, computers, servers, networks and mobile devices from malicious attacks.
The damage to your School can be financial, reputational or operational. All of which require time, money and resources to rectify and recover. As always, prevention is the best cure.
Managed cloud services
Riverlite offer two main cloud solutions: Cloud hosting with Microsoft Azure and hybrid solutions.
Each of these are supported by the cloud backup, DRAAS (Disaster recovery and Business Continuity), Office 365 support as well as security systems that surround all our managed services.
Our professional services team support our clients in covering every stage of the IT lifecycle, from assessment, design, planning, implementation and support.
IT will play an integral role in how your School grows and adapts to the changing education landscape.
Our team of accredited IT professionals deliver services on-site or remotely depending on our clients' requirements.