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VoIP Phone System:

Riverlite Clarity

Unified business communications are essential in providing agile IT solutions, anytime, anywhere computing and communications have finally become a reality. By taking advantage of these collaboration enabling solutions, organisations can boost productivity, streamline business processes and save money. Riverlite Clarity is a cloud based platform capable of delivering all of these benefits as part of an enterprise class solution, affordable and scalable to customers of all types and sizes.

The engine of the solution is provided by BroadSoft’s market leading BroadCloud platform; enabling global high availability, rapid provisioning and collaboration in a seamless manner.

Riverlite Clarity not only provides customers with excellent levels of technology, flexibility and future proofing, but also delivers cost efficiencies in monthly call charges and line rental.

Due to it’s scalability and flexibility, customers can access a comprehensive suite of features and benefits. Being available in two editions; Standard and Premium, allows for genuine flexibility when designing the most appropriate solution. The standard edition comes complete with an impressive feature list designed to meet a wide variety of demands. The premium edition provides further enhancements with additional features focusing upon mobility, collaboration and video calling.

Riverlite recognises that not one size fits all, so to allow for absolute flexibility, customers are able to mix and match between standard and premium editions to completely tailor the solution to an individual IT user’s needs and so maximising return on investment.

Features & benefits:

  • Managed VoIP telephony
  • Enterprise class Unified Comms
  • Video, IM & softphone features
  • Fully supported 24x7x365
  • Low call rates
  • Scalable from SME to enterprise
  • Call centre functionality available
  • Flexible & easy to use telephony
  • Consistent user experience
  • Collaborative working
  • Enhanced productivity
  • Reduced capital expenditure
  • Budgeted operational expenditure
  • Streamlined business processes
  • ISO 27001 & ISO 20000 certified

Riverlite Clarity has enabled Action to streamline it’s business processes and save money as a result. The softphone and mobile functionality within the solution allows our mobile team to work from anywhere, dramatically cutting down on unnecessary travelling and enabled us to react faster in critical situations.

Suzanne Danks, Business Services & Contracts Manager

Call charges

Riverlite operates a single price per minute tariff, there are no connection charges or peek rate fees. Please find below a sample selection of UK, European and USA call charges. Call charges for all other regions are available upon request.

Description
Pence per minute
UK National
1
UK Mobile
3.5
Republic of Ireland
3.5
USA
4.5
France
4
Germany
4
Spain
4
Additional Options
Description
Additional hunt group
Multiple phones instead of a single extension
Call recording
Records the calls and stores for 30 days
Call queues
Number of call queues
Call centre functions
Agents / supervisors / wallboards
Conferencing
Conference call numbers
Features
Standard
Premium
Direct Dial numbers
Voicemail
1x Hunt group
1x Auto attendent
Cloud based, highly available
Non-Geo numbers available
Call forward
Fax to email
Fixed call rates
Hoteling/hot desking
 
Softphone
 
Video calling
 
Instant Messaging
 
My Room collaboration
 
Individual conf-call numbers
 

Got a question?

We are always happy to answer any questions you may have for us. So, if you wish to discuss your infrastructure, find out about the latest technologies or see how you can reduce costs, then get in touch and a member of our team will be happy to assist you.

Simply complete the form here, or alternatively contact us using the details below:

+44(0)1223 911191

contact@riverlite.co.uk

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